Shipping policy

Shipping Policy – Beyond Times Online Store

At Beyond Times, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully.

🚚 1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on Sundays or public holidays.

📦 2. Shipping Time

• Standard delivery time is 4–8 business days depending on your location.
• Remote or rural areas may take slightly longer.

💰 3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• Free shipping may be offered on selected products or promotions.

📍 4. Order Tracking

• Once your order is shipped, you will receive tracking details via WhatsApp or SMS.
• You can track your shipment using the provided tracking link.

⚠️ 5. Delays

• Delivery timelines are estimates and may be affected by:
  • Weather conditions
  • Courier delays
  • High order volumes
• Beyond Times is not responsible for delays caused by third-party courier services.

📹 6. Important Delivery Note

• 📹 Customers are required to record a parcel opening video at the time of delivery.
• This video is mandatory for any claims related to damage, missing items, or incorrect products.

❌ 7. Incorrect Address / Failed Delivery

• Please ensure your shipping address and contact details are correct.
• We are not responsible for delivery failures due to incorrect information.
• Additional charges may apply for re-delivery.

📱 8. Support

• For any shipping-related queries, contact us on WhatsApp: 9024431295.
• Please reach out within a reasonable time for assistance.

Thank you for shopping with Beyond Times.